Traffic Monsoon has been closed down and won't re-open.
The receivers have taken over the Traffic Monsoon website and Charles has no access to any funds.
This is the information about the Receivers:
Peggy Hunt @ Dorsey & Whitney
and this is her Official Email address
You will no longer be able to withdraw money from your accounts. Please contact Peggy directly.
This is a brief summary of the procedure to try and get your money back:
You need to first contact your payment processor (Paypal/Payza/STP etc) for a refund. If they refuse, try for a Chargeback from your Bank or Credit Card company. (Information on link attached). In summary, you are claiming for 'services not received' under the 540 day Chargeback rule. You need to contact the Banks Fraud department - NOT RETAIL DISPUTES -
All the information you need to help you is on this page:
Not all Chargebacks are successful so if your Chargeback application fails, the Receivers may eventually refund a percentage of any ORIGINAL SEED MONEY money you paid Traffic Monsoon but this may take months/years I'm afraid.